Privacy Policy

Effective Date: May 13, 2020

Roger, LLC respects your concerns about privacy. This Privacy Notice describes the types of personal information we collect, how we use the information, with whom we share it and the choices available to you regarding our use of the information. We also describe measures we take to protect the security of the information and how you can contact us about our privacy practices.

Table of contents:

  • Information We Obtain
  • Information You Provide to Us
  • Automated Collection of Information
    • Cookies and Web Beacons
  • How We Use the Information We Obtain
    • Third-Party Analytics Services
  • Information We Share
  • Data Transfers
  • Your Rights and Choices
  • How We Protect Personal Information
  • Children’s Personal Information
  • Links to Non-Roger, LLC Sites and Services
  • Updates to Our Privacy Notice
  • How to Contact Us

Information We Obtain

We collect personal information about you through various channels.  This Privacy Notice applies to the personal information we obtain via your transactions and dealings with Roger, LLC, including through your use of (the “Site”) and your offline interactions with Roger, LLC (such as when you use our risk management, transportation & logistics or product-related services).

This Privacy Notice does not apply to your use of the Field Direct or Roger mobile applications. Click here to view the Field Direct app privacy policy. Click here to view the Roger app privacy policy.

Information You Provide to Us

We may collect certain personal information about you when you provide it to us.  The types of personal information you may provide to us through the channels described above include:

  • Contact information (such as name, telephone number, postal address and email address);
  • Billing and payment information, such as financial account number and billing address;
  • Purchase and service history and transaction information;
  • Information about your business or organization, such as your company name, location, market and Tax ID number;
  • Information you submit in connection with a career opportunity;
  • Account information (such as your username and password);
  • Location data (such as data derived from your IP address, country and/or ZIP code); and
  • Other information you choose to provide, such as through the “Contact Us” feature of the Site.

Automated Collection of Information

When you visit our Site, we may collect certain information by automated means, such as cookies, web beacons, web server logs and other technologies.  The information we collect in this manner may include your device IP address, unique device identifier, web browser characteristics, device characteristics, operating system, language preferences, referring URLs, clickstream data, and dates and times of website visits.  We may use these automated technologies on our Site to collect information about your equipment, browsing actions, and usage patterns. These technologies may help us (1) remember your information so you do not have to re-enter it; (2) track and understand how you use and interact with our Site; (3) tailor the Site around your preferences; (4) measure the usability of our Site and the effectiveness of our communications; and (5) otherwise manage and enhance our services, and help ensure they are working properly.

Cookies and Web Beacons

Cookies are files that websites send to your computer to uniquely identify your browser or to store information or settings in the browser. A web beacon (also known as an Internet tag, pixel tag or clear GIF) links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server. Your browser may tell you how to be notified when you receive certain types of cookies or how to restrict or disable certain types of cookies. Please note, however, that without cookies you may not be able to use all of the features of the Site.

How We Use the Information We Obtain

We may use the personal information we obtain about you to: 

  • Provide our products and services to you;
  • Send you newsletters and other email communications if you sign up to receive them;
  • Administer your participation in surveys, contests, promotions or other programs;
  • Process orders and payment transactions;
  • Manage transportation and shipping logistics;
  • Provide customer support and respond to your inquiries;
  • Protect against and prevent fraud, unauthorized transactions, claims and other liabilities;
  • If you submit information in connection with a career opportunity, evaluate your interest in and suitability for employment and contact you regarding possible employment;
  • Operate, evaluate and improve our business (including managing the Site, developing new products and services; enhancing and improving our products and services; managing our communications; analyzing our products, services and customer base; performing data analytics; and performing accounting, auditing and other internal functions); and
  • Comply with and enforce applicable legal requirements, industry standards and Roger, LLC policies and procedures.

We also may use the information in other ways for which we provide specific notice at the time of collection. 

Third-Party Analytics Services

We may use third-party analytics services on our Site, such as Google Analytics and Hotjar. The analytics providers that administer these services use technologies such as cookies, web beacons and web server logs to help us analyze your use of the Site. The information collected through these means (including IP address) may be disclosed to these analytics providers, and other relevant third parties who use the information to evaluate use of the Site. To learn more about Google Analytics and Hotjar and how to opt out, please visit or

Our Site is not designed to respond to “do not track” signals received from browsers.

Information We Share

We do not disclose personal information we obtain about you, except as described in this Privacy Notice. 

We may share your personal information with our affiliates and subsidiaries for the purposes described in this Privacy Notice.  We also may share personal information with service providers who perform services on our behalf based on our instructions. We do not authorize these service providers to use or disclose the information except as necessary to perform services on our behalf or to comply with legal requirements.

We also may disclose information about you (1) if we are required to do so by law or legal process (such as a court order or subpoena); (2) in response to requests by government agencies, such as law enforcement authorities; (3) to establish, exercise or defend our legal rights; (4) when we believe disclosure is necessary or appropriate to prevent physical or other harm or financial loss; (5) in connection with an investigation of suspected or actual illegal activity; or (6) otherwise with your consent.  In addition, we reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution or liquidation).

Data Transfers

We may transfer the personal information we collect about you to recipients in countries other than the country in which the information originally was collected.  Those countries may not have the same data protection laws as the country in which you initially provided the information.  When we transfer your information to recipients in other countries (such as the U.S.), we will protect that information as described in this Privacy Notice and will comply with applicable legal requirements providing adequate protection for the transfer of personal information to recipients in countries other than the one in which you provided the information (including, to the extent required by applicable law, entering into contractual arrangements with the relevant recipient).

Your Rights and Choices

You may at any time ask us to stop sending you emails or other communications. To update your preferences, ask us to remove your information from our mailing lists or submit a request, please contact us as described in the How to Contact Us section below.  You may also follow the opt-out instructions contained in our marketing communications.

Where provided by law, you may withdraw any consent you previously provided to us or object at any time on legitimate grounds to the processing of your personal information, and we will apply your preferences going forward.

How We Protect Personal Information

We maintain administrative, technical and physical safeguards designed to protect personal information against accidental, unlawful or unauthorized access, destruction, loss, alteration, disclosure or use.

Children’s Personal Information

Our Site is designed for a general audience and are not directed to children. We do not knowingly collect or solicit personal information from children under the age of thirteen (13) (or other relevant age, as applicable pursuant to relevant law) through our Site.  If we become aware that we have collected personal information from a child under thirteen (13), we will promptly delete the information from our records.  If you believe a child under thirteen (13) may have provided us with personal information, please contact us as specified in the How to Contact Us section of this Privacy Notice.

Links to Non-Roger, LLC Sites and Services

For your convenience and information, our Site may provide links to or plug-ins of non-Roger, LLC websites, apps and services that may be operated by companies not affiliated with Roger, LLC.  The privacy practices of the relevant third parties, including details on the information they may collect about you, is subject to the privacy statements of these parties, which we strongly suggest you review.  We are not responsible for the privacy practices of any non-Roger, LLC websites, apps or services.

Updates to Our Privacy Notice

This Privacy Notice may be updated periodically to reflect changes in our personal information practices. Changes to the Privacy Notice will be posted on this page.  For significant changes, we will notify you by posting a prominent notice on our Site indicating at the top of the Notice when it was most recently updated. 

How to Contact Us

You can update your preferences, ask us to remove your information from our mailing lists, submit a request or ask us questions about this Privacy Notice or the manner in which we or our service providers handle personal information by sending us an email using the Contact Us section of our website, or writing to:

Roger, LLC
Attn:  Privacy Officer
2027 Dodge Street
Omaha, NE 68102